At Mosouba, we strive to provide a secure, seamless, and trustworthy shopping experience for all our customers. To ensure the highest level of encryption, compliance, and fraud protection, we accept two primary credit and debit card networks for all purchases made on our online storefront.
We accept major credit cards and debit cards issued in the United States and globally from the following networks:
Visa
Mastercard
JBC
We do not accept other card networks (such as American Express, Discover), prepaid gift cards, or cash on delivery (COD). Please ensure your card belongs to the Visa or Mastercard network before proceeding to checkout.
All transactions on our platform are processed securely through our fully authorized, PCI-DSS compliant third-party payment gateway.
Your sensitive card details (including card number, expiration date, and CVV code) are encrypted using industry-standard Secure Socket Layer (SSL) technology.
Personal payment credentials are transmitted directly to the banking network and are never stored, cached, or accessible on our website servers.
No Hidden Fees: The final price displayed in your shopping cart at checkout is the absolute total price you will pay. Mosouba never charges any payment processing fees, convenience fees, or transaction surcharges to our customers.
Currency: All transactions and authorized charges are processed strictly in US Dollars ($ USD). If you are ordering from outside the United States using an international card, your issuing bank may apply standard currency conversion rates, for which we are not responsible.
To safeguard our store and customers against online fraud, all orders undergo a routine automated security verification process. We reserve the right to cancel and fully refund any transaction that flags suspicious behavior or fails Address Verification System (AVS) checks, in order to prevent unauthorized card utilization.
If you experience any technical difficulties during checkout, or have questions regarding a billing statement or authorized charge, please contact our support compliance team immediately:
Brand Name: Mosouba
Customer Support Email: service@mosouba.com
Mailing Address: Room 02, Unit 2, Building 1, Timber Company Community, North Qinzhou Road, Dingchang Town, Qin County, Changzhi City, Shanxi Province
Customer Support Phone: +1 (559) 875-5577