TERMS OF SERVICE

Welcome to Mosouba. This website is operated by Mosouba. Throughout the site, the terms “we”, “us” and “our” refer to Mosouba. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

   

• A breach or violation of any of the Terms will result in an immediate termination of your Services.

   

2. General Conditions

We reserve the right to refuse service to any person for any legitimate, non-discriminatory business reason at any time.

• You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.

• Payment Security: Credit card information is always encrypted during transfer over networks and is handled securely by PCI-DSS compliant third-party payment processors.

3. Accuracy, Completeness, and Timeliness of Information

We make every effort to ensure that the information on this website is accurate, complete, and current. However, occasional typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability may occur.

• We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

   

• Our Commitment: If we cancel an order due to a pricing or stock error, we will immediately issue a 100% full refund to your original payment method.

4. Modifications to the Service and Prices

Prices for our lighting products are subject to change without notice.

• We reserve the right at any time to modify or discontinue the Service without notice at any time.

• We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Products and Commercial Purchases

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Returns Policy.

• We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be 100% accurate.

• We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

• In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

7. Third-Party Links & Tools

Certain content, products, and Services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

• For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

   

• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

   

• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

   

• To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.

   

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any legal actions arising from the use of this website shall be handled under the appropriate local jurisdictions associated with our registration footprint.

10. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

• We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

   

11. Contact Information

Questions about the Terms of Service should be sent to us at our official business contact channels:

• Brand Name: Mosouba

• Customer Support Email: support@mosouba.com

• Mailing Address: Room 02, Unit 2, Building 1, Timber Company Community, North Qinzhou Road, Dingchang Town, Qin County, Changzhi City, Shanxi Province

• Customer Support Phone: +1 (240) 522-1481